The first SmartScan is taking a lot of time, is this normal?

In ZeXtras Suite the main backup system is the Real Time Scanner, which performs a high-level backup of each item and transaction without affecting mailbox availability in any way.

It's perfectly normal for the first SmartScan to take some time, as ZeXtras Backup needs to parse, deduplicate, compress and store both data and metadata for all items in the system. Subsequent SmartScan operations will take much less time, and daily SmartScans will be even faster.


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